MD’S STATEMENT ON QUALITY

Dear Stakeholders,

At Afrika Sisi Nyumbani Limited, quality management isn't just a priority—it's a cornerstone of our success. We understand that delivering exceptional products and services is essential to building trust and loyalty with our clients and investors.

That's why we adhere to rigorous quality standards across all our operations, ensuring that every aspect of our business meets or exceeds expectations. We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:

• Regular gathering and monitoring of customer feedback
• A customer complaints procedure
• Selection and performance monitoring of suppliers against set criteria
• Training and development for our employees
• Regular audit of our internal processes
• Measurable quality objectives which reflect our business aims
• Management reviews of audit results, customer feedback and complaints

By investing in Afrika Sisi Nyumbani Limited, you're not just investing in a company—you're investing in a culture of excellence and innovation. Join us in our mission to raise the bar for quality management in Africa and beyond.

Thank you for your continued support.

Best regards,

Mr. Olais K. Raphael